Shipping Policy - Prepaid Orders: INR 50 Shipping Fee for Orders Under INR 1000 and Free Shipping for– Lux Link Jewellery™

Shipping Rates:

For prepaid orders 

 order value till INR 1000/- We charge nominal ₹ 50/- shipping and packaging fee.
order value above INR 1000/- Free shipping is included.

 

For COD (Cash On Delivery) Orders

Order value till INR 500/-

COD Shipping is not available.

Order value between INR 500/- to 999/- 

We charge nominal 150/- INR shipping  + applicable COD Handling Charges.

Order value above INR 1000/-

We charge nominal 50/- INR shipping  + applicable COD Handling Charges.

 

Order Processing:

We do our best efforts to fulfil orders as soon as you place them. In most cases, your order will be sent to our delivery partner within 1-2 business days. Our business days are Monday-Saturday.

Shipping Time:

For most serviceable pin codes, we try to deliver within 3 to 7 days. But due to unforeseen circumstances like weather, strikes, remote locations, stocking issues, or any other reason - it may take longer. You will however be able to track your package using a unique tracking link that we will email/SMS you after your order is sent to our delivery partner.


About GST Invoice:

all online orders and purchases are treated as B2C sell to us.. and we do not provide individual GST invoice for any B2C online purchase/orders.. any prepaid order will not be cancelled for reason of GST bill.

 

Things to remember?

- never share any OTP before delivery.
- do not share OTP for reattampt if asked by courier boy.
- check package before delivery, if you found it tempered from any where or having cellotape on package then kindly return it to courier as it is.
- always open package by creating video, show full package from all side, show awb number clearly in video, then cut package to open in front of video, check the item you received is correct or not.. now if everything is fine you can remove that video. you need this video in case of any wrong product received or any fraud happen. keep this habbit for all your online packages for your safty :)


Received message of delivery confirmation but not received package?

- kindly inform us within 12 hours of delivery message,
- any dispute should be raised within 12 hours. kindly email us for the same with delivery sms screenshot with your order id and mension your registered mobile number.
- any claim after 12 hours will not be accepted.
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